Meet Our Friendly, Experienced Team

Amy Olson-Miller

Amy Olson-Miller

President; CPCU, CIC

Amy is a 1990 graduate of Minnesota State University/Mankato with a degree in Finance and Accounting. She has earned both her CPCU and CIC designations. Amy started her career as a claim adjustor with St. Paul Fire and Marine before joining the family business, Olson and Associates, in 1993. In 2007 the agency name was changed to The Olson Group and Amy became a part owner of the agency. In 2009 McKinneyOlson was formed when The Olson Group and McKinney and Allen, Inc. joined forces. Amy was named the company President. Amy is married to Brian and they have three boys; Steven (Kortney), Brandon (Sarah) and Nathan as well as five grandchildren; Kora, Graham, Neely, Eve, and Nolan.

Steve Tripp

Steve Tripp

Vice President

Steve began his insurance career in 1995 with Tri-State Insurance (now Continental Western Group) as a loss control representative and commercial underwriter. In 1999 he worked for a local independent agency and purchased Brandon Valley Insurance in 2001. Merged Brandon Valley Insurance with McKinneyAllen & Associates in 2004. In 2008 became Vice President and partner in McKinneyOlson Insurance. Steve specializes in Commercial Insurance.

Steve is married to Nicole and has two children Cade and Clay. His hobbies include fishing, hunting and the occasional golf game.

Brandon Miller

Brandon Miller

Operations Manager/Accounting

Brandon is a Graduate of South Dakota State University with a degree in business entrepreneurship and management. In the initial years following his graduation he worked as a real estate agent. Brandon also put his degree to work by starting a cabinet and custom closet business that utilizes CNC technology called Heartland Closets. Brandon is also the founder and producer of the MoneyBuddy Podcast on Spotify. Following the birth of his first child, Graham, in 2019 Brandon joined the McKinneyOlson team as the Operations Manager and an Insurance Producer. Brandon brings sales experience and his entrepreneurial background to MKO to help promote growth and perpetuation of the agency. Brandon has been licensed since 2015.

Brandon and his wife Sarah have two children, Graham and Nolan.

Shelby Engbrecht

Shelby Engbrecht

Director of First Impressions

Shelby is a South Dakota native, born and raised in Canton, SD. She joined the MKO staff in the fall of 2020 with a background in personal lines insurance and is licensed in Property & Casualty insurance. Shelby strives to provide a warm and welcoming experience for everyone who walks through the MKO doors and revels in the connections and relationships she gets to build.

Shelby currently resides in Brandon with her husband Morgan and their two children, Rome and Evie. Shelby spends the bulk of her free time with her family cheering on their favorite sports teams, playing games with friends, spending time with loved ones and creating memories traveling together.

Brenda Hanssen

Brenda Hanssen

Risk Executive; CISR, CIC

Brenda began her insurance career in 1995 working for Tower & Associates. Brenda started as a Personal Lines Customer Service Representative and then moved to an Insurance Producer. Due to acquisitions and mergers, she has worked at different independent insurance agencies. Brenda currently works at McKinneyOlson Insurance where she is an Insurance Producer. Brenda has earned both her CISR and CIC designations.

Brenda’s work at MckinneyOlson Insurance includes both personal and commercial insurance as well as life insurance.

Brenda has been married since 1987 to Brad and they have two children and three grandchildren. Brenda enjoys walking, camping,reading and most importantly spending time with family.

Daschle Larsen

Daschle Larsen

Risk Executive

Daschle is a University of South Dakota graduate with a degree in Business Administration. Immediately after graduation, Daschle started his insurance career working for Risk Administration Services (RAS) in Sioux Falls as a lost time claims adjuster. In 2013, he joined McKinneyOlson Insurance as a Risk Executive dealing with both commercial and personal lines. Daschle is a native of Elk Point, SD. He has been married to his wife Whitney since 2013. They have three sons – Rivers, Beckett, and Ledger. His hobbies include golfing, hunting, fishing, and staying physically active.

Taylor Jacobsen

Taylor Jacobsen

Risk Executive

Taylor graduated from South Dakota State University with a degree in Business Economics. Prior to joining MckinneyOlson, he began his career in the insurance industry with Auto-Owners Insurance in 2011 after having completed the Masters of Business Administration program at the University of South Dakota. Taylor grew up around the insurance industry as his father owned the local agency and managed a farm mutual insurance company in his hometown of Clark, SD. Taylor primarily works with commercial clients.

Taylor resides in Sioux Falls and is active in numerous community organizations. His hobbies include spending time around lakes with family and friends, traveling, and golfing.

Jeremy Devries

Jeremy DeVries

Risk Executive

Jeremy started working in the insurance industry in 2009 when he joined The Insurance Connection. He is licensed in all lines of insurance and spends most of his time working with commercial and business clients. Jeremy’s goal is to provide the right protection for his clients’ businesses. He enjoys tailoring policies for each company he works with, and does so regularly with the wide variety of insurance carriers available through our agency. Jeremy grew up in Sioux Falls and is the proud father of two boys.

Oscar Devries

Oscar DeVries

Risk Executive; CIC, LUTCF

Oscar started his insurance carrier October 1st, 1970 with Mutual Service Insurance. He transitioned into an independent agent in the late 70’s and spent nearly 50 years building The Insurance Connection into a service oriented agency. TIC and the staff of 12 joined the McKinneyOlson group on August 1st, 2019. His personality and willingness to do what it takes to best serve his clients are the keys to his success. Oscar is an expert at finding the perfect coverage for any business that has unique needs, large or small. Oscar’s background and knowledge speak for themselves when he meets with prospective clients. Originally a farm boy, Oscar hails from northwest Iowa He is the proud father of 5 children and 16 children and great grandchildren. He enjoys attending grand kid activities, activities with family members, gardening, visiting with friends, a little bit of hunting and fishing and helping his clients

Rita Krug

Rita Krug

Claims Manager; AIM, CISR ELITE

Rita has over 40 years combined company and agency insurance experience. Rita started her insurance career in 1975 with American States Insurance Company and Safeco Insurance underwriting and technology; working closely with agencies in the Midwest. After several years of transferring with the insurance companies to different regions, she and her family decided to move back to South Dakota. She then began her career on the agency side in 2002, working with personal insurance customers and in the claims department for McKinneyOlson Insurance.

Rita is the Claims Associates for the McKinneyOlson Insurance. She understands when a customer calls to report a claim it is a very stressful time. She feels the need to help the client understand the claims process, researching questions the client might have with the claim or coverage. She works closely with the company representatives to make sure the claim is handled in a prompt and efficient manner.

Rita shares her life with her two sons, Michael, of Sioux Falls, SD and Alex, of St. Paul, MN. She loves animals; however, an empty nester without any pets, she does babysit for her ‘grandkitties’. Rita has various hobbies and is always interested in most anything that involves the outdoors, sports, music and the arts. She loves spending time with family and friends.  She hopes to spend more time traveling the crossroads of America.

Missy Bosch

Missy Bosch

Director of Risk Placement; CIC, AUM

Missy started her insurance career in 1993 working for a local independent agency.  In 1997 she started working for Tri-State Insurance (now Continental Western Group) as an Agri-Business rater.  During her tenure at CWG she held roles of Processing Supervisor, Regional Reports Analyst, Marketing Rep, Small Commercial Underwriting Team Lead, and Small and Middle Market Underwriting Supervisor.

She holds AINS, AU, AU-M, CIC & CIIP designations and is currently working towards completing her CPCU designation.

She is married to Troy, her high school sweetheart, and has two children Kendra and Logan and a dog named Bella to round out the family.

Lori Hilmoe

Lori Hilmoe

Commercial Account Manager; CIC, CISR

Lori started her Insurance career with American States Insurance Company in their Sioux Falls office in 1986. She was a Personal Insurance Underwriter and handled different territories including South Dakota and Nebraska. She was with the company for 10 years until they closed their office in Sioux Falls in 1996.

Lori started to work at McKinneyOlson Insurance in May of 1998. She started out in Personal Lines, and then worked a number of years in claims. Currently, Lori is a Commercial Account Executive.  She received her CIC designation in March, 2010.

Outside of the office, Lori and her husband Terry enjoy traveling and spending time with their family.

Laurie Rhoades

Laurie Rhoades

Commercial Account Manager

Laurie started in the insurance industry in 1983 after graduating from Nettleton Business College. She worked for two years with an insurance brokerage company before starting her career at McKinney & Allen in 1985, which is now McKinneyOlson Insurance.

Laurie services commercial accounts for the agency.   Her main priority is to give the highest level of service to all our customers.

Laurie is married to her husband Brad, has four grown sons, a daughter-in-law, a grandson, and a granddaughter. She enjoys spending time with her family, traveling, playing golf and watching sports.

Alice Johnson

Alice Johnson

Commercial Account Manager; CISR, ACSR

Alice Johnson joined The Insurance Connection in 1983. She has many years of experience, both in personal and commercial insurance lines. Alice has completed the CISR designations through The National Alliance for Insurance Education & Research as well as the ACSR designation. She works diligently to give customers the service which they deserve.

Alice grew up on a farm outside of Howard, SD, and attended Nettleton Commercial College. She and her husband, Myron, are the proud parents of six grown children, and 18 little (and not so little anymore) people call them Grandma and Grandpa! Life is very good!

Kristi Hahn

Kristi Hahn

Commercial Account Manager

Kristi began working in insurance in 2001 and joined The Insurance Connection in 2005. She is a graduate of Minnesota West Community & Technical College with a focus in administrative support.

Kristi is a commercial lines customer service representative and works with great detail and efficiency to keep our agency as up to date on our clients’ files as is possible. She is licensed in property casualty insurance.

She married in 2001 and became a very proud mother in 2009 to a daughter. Kristi enjoys spending time with family and friends and also playing with her 2 cats.

Rhonda Koch

Rhonda Koch

Commercial Account Manager

Rhonda has worked in the insurance industry for over twenty-nine years in both the personal and commercial lines of insurance. She has been licensed in Property and Casualty insurance since 2000. Rhonda grew up in Salem, SD and moved to Sioux Falls in 2015 when she started working for The Insurance Connection after having worked for over 24 years at an insurance agency in Salem. Rhonda and her husband, Ken, were married in 1980 and have two married sons, Justin and Kyle. They have one grandson, Ethan; and one granddaughter, Fallon who have brought much joy and happiness into their lives. Rhonda and Ken are members of St. Katharine Drexel Catholic Church and enjoy being involved in their church community.

Lois Van Hofwegen

Lois Van Hofwegen

Commercial Account Manager

Lois started her insurance career in 1974 with Tri-State Insurance (now Continental Western Group) and held various positions in personal lines and commercial lines underwriting and as a marketing representative. In 1998, she accepted a position as a licensed agent for DCN Insurance in Clear Lake, SD. In 2007, Lois took a position as home and farm underwriter and licensed agent for Dakota Farm Mutual Insurance Company in Brandt, SD. She joined The Insurance Connection in August of 2017 and is currently a Commercial Account Manager. Lois and her husband, Lawrence, have two grown children, Sheila and Travis, and a daughter-in-law, Angela. They now have three grandsons and a granddaughter and she enjoys spending time with family and grandkids.

Jackie Miller

Jackie Miller

Commercial Account Manager

Jackie is a graduate from Mitchell Technical Institute with a degree in Computer business Administration. Prior to joining MckinneyOlson, she had worked for The First National Bank in Sioux Falls for 10 years.

Jackie services commercial accounts for the agency. She works out of our Brandon, SD office.

Jackie and her husband reside in Brandon, SD with their 3 children Riley, Brayden and Jordyn and a dog named Molly. She enjoys spending time with her family and watching her kids in their sporting activities.

Tina Ferguson

Tina Ferguson

Personal Account Manager

Tina is a South Dakota native that graduated from the University of South Dakota with a Bachelor’s degree in Business Management. She completed a year of underwriter training with The St Paul Fire & Marine Insurance Company in Denver, CO in 1981. Prior to moving back to South Dakota she worked for Ross Insurance Agency in Lancaster, PA in their property insurance department for 5 years.

Tina started working in the personal lines department of McKinney, Allen & Associates in 1989. Since our companies merged into McKinneyOlson Insurance she has continued to service our customers with their home, auto, umbrella, & specialty lines insurance. She brings a wealth of information and experience to our personal lines department.

Tina has two children, four grandchildren and four granddogs.  Tina is one of seven children and grew up sin Dimock, SD. She loves to bake and do crossword puzzles. She also enjoys spending time with her family and friends here in South Dakota and across the United States.

Heidi Welbig

Heidi Welbig; CISR, CPIW

Personal Account Manager

Heidi has been in the insurance business for 32 years and joined The Olson Group, now MckinneyOlson Insurance in August of 2005. She has earned the CISR and CPIW designations.

Heidi works in the personal lines department of McKinneyOlson, quoting, selling and servicing all lines of personal insurance.

Heidi is a native of Dell Rapids, SD. She is married with two daughters.

Solveig Frerk

Solveig Frerk

Personal Account Manager

Solveig started her career in the insurance industry working in employee benefits, first in Jacksonville FL for 5 years and then with a local agency in Sioux Falls for 8 years.

Solveig has been a member of the personal lines department at McKinneyOlson Insurance since January 2011. She works out of our Brandon , SD office quoting, selling and servicing all lines of personal insurance.

Solveig and her husband reside in Garretson, SD with their 4 children.

Gavin Van Zee

Gavin Van Zee

Risk Executive; CISR ELITE

Prior to joining McKinneyOlson in 2019, Gavin began his insurance career in 2009 with Rocky Mountain Insurance Specialists in Denver, CO and then joined The Insurance Connection in Sioux Falls in 2010. Gavin is a personal lines agent specializing in home, auto, rental dwelling, farm, umbrella, classic car, motorcycle, boat, and RV. He is also a Certified Insurance Service Representative (CISR) with an ELITE designation.

Gavin is native of Highmore, SD and currently resides in Sioux Falls with his wife Samantha and two kids Landon and Kyndal. He graduated from The University of South Dakota with a degree in Business Administration in 2008. His hobbies include camping, boating, pheasant hunting, traveling, sports, and playing with his two kids.

Melissa Renshaw

Melissa Renshaw

Personal Account Manager

Melissa came to our agency in 2012, bringing over 16 years of customer service experience. As part of our personal lines team, she strives to give our clients and their policies the same attention and accurate care that she would want for herself and her family.

In her spare time, Melissa volunteers as a web designer and photographer for All Cats Rescue. In 2017, she was proud to be accepted as an artist member of HeARTs Speak, an international nonprofit organization whose mission is to increase the visibility of shelter and rescue animals using high quality photography.

Melissa grew up in Sioux Falls and majored in English and Journalism at Augustana College. She is married to Eric, and they are the proud parents of Griffin and Norah.

Katrina (Kat) Anderson

Katrina (Kat) Anderson

Personal Account Manager

Katrina (Kat) started with McKinneyOlson in 2019, but has been in the insurance industry since 2013 at Esurance and has been licensed in Personal Lines since 2014.

She is married to her husband Scott (Oct 2013) has one child, son Jacob (born Feb 2015), and a dog (Boston Terrier named Bacon). Her hobbies are cooking, camping, golfing, gardening, entertaining, watching her son play baseball and hockey, organizing and planning. She loves the company of friends and family as well as traveling and going on adventures with her family. She loves fall colors, but summer is her favorite season. Kat’s favorite sport is baseball, go Twins!

Lori Devries

Lori DeVries

Risk Executive/Employee Benefits

Lori began her career as a health insurance agent at The Insurance Connection in 1997. She currently sells all lines of health insurance for both individuals and groups. Lori strives to learn what her clients’ individual needs are so she can identify the coverages which work best for them. She dearly enjoys helping her customers, and in doing so has built many positive relationships with them over the years. When Lori is not at work, she enjoys spending time with her grandchildren, taking care of her Pembroke Welsh Corgis, Max and Howard, and sewing.

Rochelle Schiebout

Rochelle Schiebout

Risk Executive/Employee Benefits; CISR

Rochelle joined The Insurance Connection in late 2013 and has more than two decades of experience in automotive, home, and life insurance. In 2017, she transitioned to our health and life department. She is dedicated to providing outstanding customer service and to help our clients navigate the process of finding the right health insurance plan for their specific needs. She will work with clients to customize a life insurance plan to help take care of their family in the event of the unthinkable. Rochelle has two married children and five grandsons. She enjoys spending time with her family, nurturing summer flowers as well as reading and knitting in her spare time.

Sara Lindholm

Sara Lindholm

Customer Support Specialist

Sara will likely be the first person you will speak with at the Minnesota Ave office when you call or walk through our doors. She takes great care of our office and works hard to ensure that our clients’ questions are answered as well as their needs taken care of.

She is duly licensed in both Property & Casualty and Life & Health. Prior to joining our team in March 2018. Sara worked in customer service for 14 years. Most recently as an Executive Office Assistant specializing in Medicare as well as Life and Health Insurance.

A native of small-town Kimball, SD, Sara has been married to her husband Troy since 2011, has 3 children and 3 stepchildren.

Hobbies include: power lifting, baking, cooking, archery, swimming, fishing, horseback riding, football, and camping.