Commercial Insurance Team
Missy Bosch – Director of Risk Placement; CIC, AUM
Lori Hilmoe – Commercial Account Manager; CIC, CISR, CAWC
Laurie Rhoades – Commercial Account Manager
Alice Johnson – Commercial Account Manager; CISR, ACSR
Kristi Hahn – Commercial Account Manager
Rhonda Koch – Commercial Account Manager
Lois Van Hofwegen – Commercial Account Manager
Jackie Miller – Commercial Account Manager
Health Insurance Team
Brandon Miller – Health Executive/Operations
Shelby Engbrecht – Health Advisor/Agent
Risk Executives
Brenda Hanssen – Risk Executive; CISR, CIC
Daschle Larsen – Risk Executive
Taylor Jacobsen – Risk Executive
Jeremy DeVries – Risk Executive
Gavin Van Zee – Risk Executive; CISR ELITE
Katrina (Kat) Anderson – Risk Executive
Isaiah Galbavy – Risk Executive
Management
Amy Olson-Miller – President; CPCU, CIC
Steve Tripp – Vice President
Amy Olson-Miller
President; CPCU, CIC
Amy is a 1990 graduate of Minnesota State University/Mankato with a degree in Finance and Accounting. She has earned both her CPCU and CIC designations. Amy started her career as a claim adjustor with St. Paul Fire and Marine before joining the family business, Olson and Associates, in 1993. In 2007 the agency name was changed to The Olson Group and Amy became a part owner of the agency. In 2009 McKinneyOlson was formed when The Olson Group and McKinney and Allen, Inc. joined forces. Amy was named the company President. Amy is married to Brian and they have three boys; Steven (Kortney), Brandon (Sarah) and Nathan as well as five grandchildren; Kora, Graham, Neely, Eve, and Nolan.
Steve Tripp
Vice President
Steve began his insurance career in 1995 with Tri-State Insurance (now Continental Western Group) as a loss control representative and commercial underwriter. In 1999 he worked for a local independent agency and purchased Brandon Valley Insurance in 2001. Merged Brandon Valley Insurance with McKinneyAllen & Associates in 2004. In 2008 became Vice President and partner in McKinneyOlson Insurance.
Steve is married to Nicole and has two children Cade and Clay. His hobbies include fishing, hunting and the occasional golf game.
Brandon Miller
Health Executive/Operations
Brandon is a Graduate of South Dakota State University with a degree in business entrepreneurship and management. Brandon started as an intern for MKO in 2015 and worked as the operation manager before transitioning to lead the health team. Brandon brings sales experience and his entrepreneurial background to MKO to help promote growth and perpetuation of the agency.
Brandon and his wife Sarah have two children, Graham and Nolan.
Shelby Engbrecht
Health Advisor/Agent
Shelby has been in the insurance industry since 2017 and joined the McKinneyOlson staff in 2020. A native of Canton, Shelby brings an extensive personal sales background with an emphasis in customer experience and interaction. She has a passion for building lasting relationships with MKO’s health clients and providing the same attention and protection for our customers and their families as she would want for her own family.
Shelby resides in Brandon with her husband, Morgan, and their two children, Rome and Evie. Most of her free time is spent with her family, cheering on their favorite sports teams and creating memories traveling together. She also enjoys cooking, reading, and hosting events for her friends and loved ones.
Brenda Hanssen
Risk Executive; CISR, CIC
Brenda began her insurance career in 1995 working for Tower & Associates. Brenda started as a Personal Lines Customer Service Representative and then moved to an Insurance Producer. Due to acquisitions and mergers, she has worked at different independent insurance agencies. Brenda currently works at McKinneyOlson Insurance where she is an Insurance Producer. Brenda has earned both her CISR and CIC designations.
Brenda’s work at MckinneyOlson Insurance includes both personal and commercial insurance as well as life insurance.
Brenda has been married since 1987 to Brad and they have two children and three grandchildren. Brenda enjoys walking, camping,reading and most importantly spending time with family.
Daschle Larsen
Risk Executive
Daschle is a University of South Dakota graduate with a degree in Business Administration. Immediately after graduation, Daschle started his insurance career working for Risk Administration Services (RAS) in Sioux Falls as a lost time claims adjuster. In 2013, he joined McKinneyOlson Insurance as a Risk Executive dealing with both commercial and personal lines. Daschle is a native of Elk Point, SD. He has been married to his wife Whitney since 2013. They have three sons – Rivers, Beckett, and Ledger. His hobbies include golfing, hunting, fishing, and staying physically active.
Taylor Jacobsen
Risk Executive
Taylor graduated from South Dakota State University with a degree in business economics and has also completed the MBA program at the University of South Dakota. He began his career with Auto-Owners Insurance in 2011, and joined our team at McKinneyOlson Insurance in 2015. Taylor is active in numerous community organizations and is a graduate of Leadership Sioux Falls. He resides in Sioux Falls and hobbies include golfing, exercising, and traveling.
Taylor’s focus is on assisting commercial clients manage and decrease cost of risk.
Jeremy DeVries
Risk Executive
Jeremy started working in the insurance industry in 2009 when he joined The Insurance Connection, which merged with McKinneyOlson Insurance in 2019. He is licensed in all lines of insurance and spends most of his time working with commercial and business clients. Jeremy’s goal is to provide the right protection for his clients’ businesses. He enjoys tailoring policies for each company he works with, and the wide variety of insurance carriers available through our agency enables him to find a perfect fit. Jeremy grew up in Sioux Falls and is the proud father of two boys.
Rita Krug
Claims Manager; AIM, CISR ELITE
Rita has over 40 years combined company and agency insurance experience. Rita started her insurance career in 1975 with American States Insurance Company and Safeco Insurance underwriting and technology; working closely with agencies in the Midwest. After several years of transferring with the insurance companies to different regions, she and her family decided to move back to South Dakota. She then began her career on the agency side in 2002, working with personal insurance customers and in the claims department for McKinneyOlson Insurance.
Rita is the Claims Associates for the McKinneyOlson Insurance. She understands when a customer calls to report a claim it is a very stressful time. She feels the need to help the client understand the claims process, researching questions the client might have with the claim or coverage. She works closely with the company representatives to make sure the claim is handled in a prompt and efficient manner.
Rita shares her life with her two sons, Michael, of Sioux Falls, SD and Alex, of St. Paul, MN. She loves animals; however, an empty nester without any pets, she does babysit for her ‘grandkitties’. Rita has various hobbies and is always interested in most anything that involves the outdoors, sports, music and the arts. She loves spending time with family and friends. She hopes to spend more time traveling the crossroads of America.
Missy Bosch
Director of Risk Placement; CIC, AUM
Missy started her insurance career in 1993, working for a local independent agency. In 1997, she started working for Tri-State Insurance (now Continental Western Group) as an Agri-Business rater. During her tenure at CWG she held roles of Processing Supervisor, Regional Reports Analyst, Marketing Rep, Small Commercial Underwriting Team Lead, and Small and Middle Market Underwriting Supervisor. She holds AINS, AU, AU-M, CIC & CIIP designations.
Missy is married to Troy, her high school sweetheart, and has two children, Kendra and Logan. She enjoys spending time with her family, fishing, traveling, and camping.
Lori Hilmoe
Commercial Account Manager; CIC, CISR, CAWC
Lori graduated from the University of South Dakota with a bachelor’s degree in business management and started her insurance career with American States Insurance Company in their Sioux Falls office in 1986. She was a personal lines underwriter and handled different territories, including South Dakota and Nebraska. She was with the company until 1996, when their Sioux Falls office closed.
Lori began working at McKinneyOlson Insurance in May of 1998. She started out in personal lines, then worked for a number of years in bonds and claims. Currently, Lori is a commercial account manager and has CIC, CISR and CAWC designations.
Lori and her husband, Terry, have 3 grown children, sons Taylor and Blake and daughter Katelyn, who, along with her husband, Korey, has daughters Karalina and Kenzie. Outside of the office, Lori enjoys reading, traveling, and spending time with her family.
Laurie Rhoades
Commercial Account Manager
Laurie started in the insurance industry in 1983 after graduating from Nettleton Business College. She worked for two years with an insurance brokerage company before starting her career at McKinney & Allen in 1985, which is now McKinneyOlson Insurance.
Laurie services commercial accounts for the agency. Her main priority is to give the highest level of service to all our customers.
Laurie is married to her husband Brad, has four grown sons, a daughter-in-law, a grandson, and a granddaughter. She enjoys spending time with her family, traveling, playing golf and watching sports.
Alice Johnson
Commercial Account Manager; CISR, ACSR
Alice joined the staff of The Insurance Connection in 1983, which merged with McKinneyOlson Insurance in 2019, for a combined total of 40 years of service. Her extensive experience includes both personal and commercial insurance lines. Alice has completed the CISR designations through The National Alliance for Insurance Education & Research as well as the ACSR designation. She works diligently to give customers the service they deserve.
Alice grew up on a farm outside of Howard, SD, and attended Nettleton Commercial College. She and her husband, Myron, are the proud parents of six grown children, and 18 little (and not so little anymore) people call them Grandma and Grandpa! Life is very good!
Kristi Hahn
Commercial Account Manager
Kristi began working in insurance in 2001 after graduating from Minnesota West Community & Technical College. She began her career with Northstar Mutual Insurance in Minnesota as a policy processor in the auto department. She then moved to South Dakota and worked with Ramsgate Managing Insurance, where she was the head of policy processing in commercial lines. In 2005, Ramsgate Managing Insurance’s office closed, at which point Kristi joined the staff of The Insurance Connection, which merged with McKinneyOlson Insurance in 2019.
Kristi is licensed in Property & Casualty Insurance and serves as an account manager on our commercial lines team. She works with great detail and efficiency to help her customers receive the best service possible.
Kristi has been married since 2001 and became a proud mother in 2009 when her daughter was born. Kristi enjoys spending time with her family and watching her daughter play softball.
Rhonda Koch
Commercial Account Manager
Rhonda has worked in the insurance industry since 1991 and has experience on both the personal and commercial sides of insurance. She has been licensed in property and casualty insurance since 2000.
Rhonda grew up in Salem, SD, where she was employed at a local insurance agency for over 24 years. She has continued to work in the industry since moving to Sioux Falls in 2015. Rhonda and her husband, Ken, have two married sons, Justin and Kyle. They enjoy spending time with their grandson, Ethan, and granddaughter, Fallon. Rhonda and Ken are members of St. Katharine Drexel Catholic Church and enjoy being involved in their church community.
Lois Van Hofwegen
Commercial Account Manager
Lois started her insurance career in 1974 with Tri-State Insurance (now Continental Western Group) and held various positions in personal lines and commercial lines underwriting and as a marketing representative. In 1998, she accepted a position as a licensed agent for DCN Insurance in Clear Lake, SD. In 2007, Lois took a position as home and farm underwriter and licensed agent for Dakota Farm Mutual Insurance Company in Brandt, SD. She joined The Insurance Connection, now McKinneyOlson Insurance, in August of 2017, and is currently a commercial account manager. Lois and her husband, Lawrence, have two grown children, Sheila and Travis, and a daughter-in-law, Angela, along with three grandsons and a granddaughter. Lois enjoys spending time with her family and grandkids.
Jackie Miller
Commercial Account Manager
Jackie is a graduate from Mitchell Technical Institute with a degree in Computer business Administration. Prior to joining MckinneyOlson, she had worked for The First National Bank in Sioux Falls for 10 years.
Jackie services commercial accounts for the agency. She works out of our Brandon, SD office.
Jackie and her husband reside in Brandon, SD with their 3 children Riley, Brayden and Jordyn and a dog named Molly. She enjoys spending time with her family and watching her kids in their sporting activities.
Tina Ferguson
Personal Account Manager
Tina is a South Dakota native, and graduated from the University of South Dakota with a bachelor’s degree in business management. She completed a year of underwriter training with the St Paul Fire & Marine Insurance Company in Denver, Colorado in 1981. Prior to moving back to South Dakota, she worked for five years at Ross Insurance Agency in Lancaster, Pennsylvania in their property insurance department.
Tina began working in the personal lines department of McKinney, Allen & Associates in 1989. Since our companies merged into McKinneyOlson Insurance, she has continued to assist our customers with their home, auto, umbrella, & specialty lines insurance. She brings a wealth of information and experience to our personal lines department.
Tina has two married children, five grandchildren, three granddogs, and a grandcat. She is one of seven children and grew up in Dimock, SD. She loves to bake and do jigsaw and crossword puzzles. Tina also enjoys spending time with her family and friends here in South Dakota and across the United States.
Heidi Welbig; CISR, CPIW
Personal Account Manager
Heidi has been in the insurance business for 36 years and joined The Olson Group, now MckinneyOlson Insurance, in August of 2005. She has earned the CISR and CPIW designations. Heidi is a Personal Account Manager, quoting, selling, and servicing all lines of personal insurance.
A native of Dell Rapids, Heidi graduated from Dell Rapids Public School and is also an alum of the University of South Dakota. She is married to Jim and has two daughters, Megan and Brittnay, a son-in-law, Will, and a new grandson, Cullen.
Heidi enjoys traveling, four-wheeling, motorcycle riding, and vacationing with family and friends. She and Jim attend and enjoy the Sturgis Motorcycle Rally every year.
Solveig Frerk
Personal Account Manager
Solveig started her career in the insurance industry working in employee benefits, first in Jacksonville FL for 5 years and then with a local agency in Sioux Falls for 8 years.
Solveig has been a member of the personal lines department at McKinneyOlson Insurance since January 2011. She works out of our Brandon , SD office quoting, selling and servicing all lines of personal insurance.
Solveig and her husband reside in Garretson, SD with their 4 children.
Gavin Van Zee
Risk Executive; CISR ELITE
Prior to joining McKinneyOlson in 2019, Gavin began his insurance career in 2009 with Rocky Mountain Insurance Specialists in Denver, CO and then joined The Insurance Connection in Sioux Falls in 2010. Gavin is a Certified Insurance Service Representative (CISR) with an ELITE designation.
Gavin is native of Highmore, SD and currently resides in Sioux Falls with his wife Samantha and two kids Landon and Kyndal. He graduated from The University of South Dakota with a degree in Business Administration in 2008. His hobbies include camping, boating, pheasant hunting, traveling, sports, and playing with his two kids.
Melissa Renshaw
Personal Account Manager
Melissa came to our agency in 2012, bringing over 16 years of customer service experience. As part of our personal lines team, she strives to give our clients and their policies the same attention and accurate care that she would want for herself and her family.
In her spare time, Melissa volunteers as a web designer and photographer for All Cats Rescue. In 2017, she was proud to be accepted as an artist member of HeARTs Speak, an international nonprofit organization whose mission is to increase the visibility of shelter and rescue animals using high quality photography.
Melissa grew up in Sioux Falls and majored in English and Journalism at Augustana College. She lives with her husband, Eric and their two kids, Griffin & Norah, along with several feline family members.
Katrina (Kat) Anderson
Risk Executive
Kat joined the McKinneyOlson team in 2019 and has over 24 years of customer service experience. She started in the insurance industry in 2013 at Esurance, and obtained her personal lines license in 2014. Kat is committed to providing excellent service and protecting her clients with customized personal insurance products designed to meet their needs.
Kat is a Sioux Falls native, and she and her husband, Scott, have a son, Jacob, and a Boston Terrier named Bo. She loves cooking, traveling, spending time with family and friends, and watching her son play hockey and baseball.
Isaiah Galbavy
Risk Executive
A native of Brandon, Isaiah graduated from Brandon Valley High School, then moved on to South Dakota State University, where he studied business economics. He is dually licensed in Property & Casualty and Accident & Health. Prior to joining the MKO staff, Isaiah worked in sales for another local agency. In addition to his insurance background, he has worked extensively in the landscaping industry. His hobbies include golfing, hunting, hiking, and football (sad Vikings fan).
Isaiah is a new addition to the team and is looking forward to providing immaculate service to our clients!