It seems overall customer service has really waned in American businesses over the past decade. Everything has gone electronic and the personal touch is all but gone. NOT TRUE at McKinney Olson---- it is alive and well!
The Brandon Valley School District has been a client of McKinneyOlson Insurance for over 5 years. The level of service we have received has been second to none. We get a very apersonal touch that one would associate with a small agency but have the resources available to us of a larger agency. BV's relationship with McKinneyOlson is much more than client/vendor. It is a partnership in business. Thanks for all you do!
I have been with McKinneyOlson Insurance for a few years now and I am pleased with the different types of insurance that they offer. I don't need to shop around for car insurance, home insurance and life insurance. It's all under one roof. They all work really hard to insure that all of my insurance needs have been met.
I really appreciate talking to a real person who is in South Dakota. Some places you have to push so many buttons to get to a person, McKinneyOlson makes it easy.
Hi Steve, just a note to say how enjoyable it is to work with the Brandon office of McKinneyOlson. The customer service is outstanding. We've been so impressed with the way in which our roof claim was handled this year. An adjuster was at our home within a few days of contacting your office, and shortly thereafter we received a check from the insurance company. True to their word, within 2 weeks of turning in the receipts for our new roof, we received the final payment in full from Auto Owners Insurance. We were very well satisfied with the settlement.
Our thanks to you and Linda for all that you do.