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Meet Our Staff

*Main Office

  • Amy Olson-Miller; CPCU, CIC

    President
    Office: 605-274-2602
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Amy is a 1990 graduate from Minnesota State University/Mankato with a degree in finance and accounting. Following graduation, Amy went to work for St. Paul Fire and Marine as a general liability claims adjuster. In 1993 Amy moved to Sioux Falls to join the family business, Olson and Associates Insurors, Inc. In 2005, Amy earned her Certified Property and Casualty Underwriter designation. In 2007 the name of the agency was changed to The Olson Group and Amy became a part owner of the agency.

    In 2009 McKinneyOlson Insurance was formed from the merger of The Olson Group and McKinney and Allen, Inc. and Amy was named as the company President.  Amy earned her CIC designation in 2012.  Amy works primarily in the commercial lines arena. In addition to her role at the agency, Amy serves on the board of directors for the Independent Insurance Agents of South Dakota.

    Amy is married to Brian and they have three boys: Steven, Brandon and Nathan.  Steven and Brandon attend college and Nathan attends high school and plays hockey for the Jr. Stampede AAA. 

    Fun Facts About Amy:

    • "I was born in Japan."
    • "I love spicy food. The spicier the better."
    • "I received my CPCU designation in Hawaii."
    • "I enjoy golfing, especially in scrambles."
    • "I met my husband in a grocery store."
  • Steve Tripp

    Vice President-Treasurer
    Office: 605-274-2630
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Steve began his insurance career in 1995 with Tri-State Insurance (now Continental Western Group) as a loss control representative and commercial underwriter. In 1999 he worked for a local independent agency and purchased Brandon Valley Insurance in 2001. Merged Brandon Valley Insurance with McKinneyAllen & Associates in 2004. In 2008 became Vice President and partner in McKinneyOlson Insurance. Steve specializes in Commercial Insurance.

    Steve is married to Nicole and has two children Cade and Clay. His hobbies include fishing, hunting and the occasional golf game.

    Fun Facts About Steve:

    • "I love to hunt and fish."
    • "I cannot hold a tune."
    • "Fall is my favorite time of year."
    • "Un-polished dress shoes is a pet peeve."
    • "I love IceBreakers mints."
    • "When it comes to dancing I have lead feet."
  • Bernie DeWald

    Chairman of the Board
    Office: 605-274-2631
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Bernie has been in the insurance business since 1960. He served as President at McKinney & Allen from 1990-2004. Currently, he is the Chairman of the Board with McKinneyOlson Insurance. Bernie has been involved with many organizations. Past President of the Sioux Falls Chamber of Commerce, Past Chairman of the Sioux Falls Convention Visitors Bureau, pas chairman and still member of the Chamber Ambassadors, served on the Junior Achievement Board of S.D., past Chairman of St. Michael's Cemetery Board of Directors, past Chairman of the Lincoln High School Band, Past President of Sales & Marketing Executives of Sioux Falls, Past member of the Sioux Falls Jaycees, Part President of Downtown Rotary Club, served on the Jaycee Board of Directors in starting the Jaycee Camp for handicapped children and the Girls Club of Sioux Falls. Received the 2017 South Dakota Sales and Marketing Executive of the year. Served as a volunteer for the majority of the community fund drives.

    Bernie enjoys hunting, fishing and golfing.

    Fun Facts About Bernie:

    • "I consider myself a good fisherman."
    • "Golfing is my favorite pastime."
    • "I enjoy being involved in the community."
    • "I like to travel, but not enough according to my friends."
    • "I enjoy running and exercising the most."
  • Brenda Hanssen; CISR, CIC

    Producer
    Office: 605-274-2610
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Brenda began her insurance career in 1995 working for Tower & Associates. Brenda started as a Personal Lines Customer Service Representative and then moved to an Insurance Producer. Due to acquisitions and mergers, she has worked at different independent insurance agencies. Brenda currently works at McKinneyOlson Insurance where she is an Insurance Producer. Brenda has earned both her CISR and CIC designations.

    Brenda's work at MckinneyOlson Insurance includes both personal and commercial insurance as well as life insurance.

    Brenda has been married since 1987 to Brad and they have two children and three grandchildren. Brenda enjoys walking, camping,reading and most importantly spending time with family.

    Fun Facts About Brenda:

    • "I enjoy camping and love to fish."
    • "I love to read mystery and romance novels.
    • "Fall with all the beautiful scenery is my favorite season of the year."
    • "I really enjoy spending time with my family and playing with my grandchildren"
  • Daschle Larsen

    Producer
    Office: 605-274-2627
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Daschle is a University of South Dakota graduate with a degree in Business Administration.  Immediately after graduation, Daschle started his insurance career working for Risk Administration Services (RAS) in Sioux Falls as a lost time claims adjuster.  In 2013, he joined McKinneyOlson Insurance as a producer dealing with both personal and commercial lines.  Daschle works with business, auto, home, motorcycle, boat and umbrella insurance as well as individual life insurance.

    Daschle is a native of Elk Point, SD.  He has been married to his wife Whitney since 2013.  His hobbies include golfing, hunting, fishing, and staying physically active. 

    Fun Facts About Daschle:

    • "Sports and music are my favorite topics of conversation."
    • "I enjoy golfing and anything involving the outdoors."
    • "I'm always up for trying something new."
    • "I have no patience when it comes to shopping."
    • "I always have chapstick in my right pocket."
  • Taylor Jacobsen

    Producer
    Office: 605-274-2622
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Taylor graduated from South Dakota State University with a degree in Business Economics. Prior to joining MckinneyOlson, he began his career in the insurance industry with Auto-Owners Insurance in 2011 after having completed the Masters of Business Administration program at the University of South Dakota. Taylor grew up around the insurance industry as his father owned the local agency and managed a farm mutual insurance company in his hometown of Clark, SD. Taylor primarily works with commercial clients.

    Taylor resides in Sioux Falls and is active in numerous community organizations. His hobbies include spending time around lakes with family and friends, traveling, and golfing.

    Fun Facts about Taylor:

    "I enjoy sporting activities of all sorts."
    "I'm an avid supporter of my alma mater, SDSU."
    "My favorite vacation spot is Lake Tahoe."
    "I enjoy any day spent on the golf course."
     

  • Ric Graeber

    Commercial Lines CSR
    Office: 605-274-2605
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Ric started in the insurance business in 1975 as an underwriter for The Agricultural Insurance Co. In 1981 he went to work for Jim Olson at Olson & Associates Insurers Inc. as a Customer Service Rep. In 1994 he joined Insurance Services Office as a Field Rep traveling the Northern Plains doing loss control surveys of buildings and dwellings. Due to his wife's illness, Ric had to get off the road and returned to work at Olson & Associates in 2003, which is now MckinneyOlson Insurance

    Ric's job at MckinneyOlson includes marketing new accounts, processing renewal policies and handling day to day activities for current policy holders on the Commercial side of the business.

    Ric is widowed with 2 daughters, a step-daughter and a step-son. He has 2 grandchildren and 2 step-grandchildren. He enjoys cooking. Hobbies include golf and fantasy football, baseball, golf, auto racing and running the golf and football pools at the office.

    Fun Facts About Ric:

    • "My friends call me "Godfather"
    • "I enjoy grilling out"
    • "I am addicted to ESPN"
    • "I really enjoy spending time with my family & grandkids"
    • "I enjoy socializing with friends"
    • "I love cheeseburgers"
  • Lori Hilmoe; CIC,CISR

    Commercial Lines CSR
    Office: 605-274-2603
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Lori started her Insurance career with American States Insurance Company in their Sioux Falls office in 1986. She was a Personal Insurance Underwriter and handled different territories including South Dakota and Nebraska. She was with the company for 10 years until they closed their office in Sioux Falls in 1996. She worked as a Personal Lines Customer Service Representative for 1 ½ years at Kelly Insurance Agency.

    Lori started to work at McKinneyOlson Insurance in May of 1998. She started out in Personal Lines, and then worked a number of years in claims. Currently, Lori is a Commercial Lines Customer Service Representative. She received her CIC designation in March, 2010.

    Outside of the office, Lori and her husband Terry, have three kids, sons Taylor and Blake and daughter Katelyn. All three are currently attending college but are still close to home.  Lori enjoys any time she get to spend with her family.  She enjoys traveling, reading and planting flowers.

    Fun Facts About Lori:

    • "I enjoy traveling and going on vacations with my family."
    • "I have a Miniature Schnauzer, Lucy who rules our house!"
    • "My favorite hobbies are reading and planting flowers."
    • "Fall is my favorite time of the year and Thanksgiving is my favorite holiday."
  • Jean Miller; CIC, CSR, CRM

    Commercial Lines CSR
    Office: 605-274-2628
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Jean is a native of Minnesota and moved to Sioux Falls in 2000.

    With a degree in Financial Services, she started in the insurance business in 2003 with a local insurance brokerage specializing in commercial claim and risk management for 10 years. During this time she obtained designations for CISR (Certified Insurance Service Representative), CIC (Certified Insurance Counselor), and CRM (Certified Risk Manager).

    Jean joined McKinneyOlson Insurance in April of 2013 as a CSR marketing new accounts, processing renewals, and policy services for all lines of commercial insurance in the Sioux Falls office.

    Jean and her husband Mike have two daughters, Beth and Allison; two granddaughters, Hailey and Ameriah; and finally a boy in the family, grandson Zynell. Family is everything and family activities keep her very busy.

    Jean and Mike enjoy their large garden, many flowers and animals on their “Old McDonald” acre. Their grandchildren say their back yard is the best park ever. Jean has a soft spot for animals and wishes she could rescue them all.

    Fun Facts About Jean: 

    • "I love spring and fall."
    • "I hibernate when it is too hot or too cold."
    • "I have 8 siblings and we are all very close."
    • "My grandchildren are spoiled rotten."
    • "My St. Bernards do not know they are dogs."
    • "My cat thinks she is one of the big dogs."
    • "We live in a log home."
  • Laurie Rhoades

    Commercial Lines CSR
    Office: 605-274-2623
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Laurie started in the insurance industry in 1983 after graduating from Nettleton Business College. She worked for two years with an insurance brokerage company before starting her career at McKinney & Allen in 1985, which is now McKinneyOlson Insurance.

    Laurie services commercial accounts for the agency.   Her main priority is to give the highest level of service to all our customers.

    Laurie is married to her husband Brad, has four grown sons, a daughter-in-law, a grandson, and a granddaughter. She enjoys spending time with her family, traveling, playing golf and watching sports.

    Fun Facts About Laurie:

    • "I love spending time with my grandkids"
    • "I had a Hole In One #12 Elmwood."
    • "I have lived in Sioux Falls all my life."
    • "I am a Minnesota Vikings fan"
  • Rita Krug; AIM, CISR

    Claims Specialist
    Office: 605-274-2607
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Rita has over 40 years combined company and agency insurance experience. Rita started her insurance career in 1975 with American States Insurance Company and Safeco Insurance underwriting and technology; working closely with agencies in the Midwest. After several years of transferring with the insurance companies to different regions, she and her family decided to move back to South Dakota. She then began her career on the agency side in 2002, working with personal insurance customers and in the claims department for McKinneyOlson Insurance.

    Rita is the Claims Associates for the McKinneyOlson Insurance. She understands when a customer calls to report a claim it is a very stressful time. She feels the need to help the client understand the claims process, researching questions the client might have with the claim or coverage. She works closely with the company representatives to make sure the claim is handled in a prompt and efficient manner.

    Rita shares her life with her two sons, Michael, of Rapid City, SD and Alex, of Minneaplois, MN. She loves animals, but feels two cats are enough to keep her entertained. Rita has various hobbies and is always interested in most anything that involves the outdoors, sports, music and the arts. She loves spending time with family and friends and enjoys cooking for them. She is always on the lookout for new recipes to try; especially Thai food.

    Fun Facts About Rita:

    • "I love to spend time with my family and friends."
    • "I have two cats and three "grandkitties" who keep me entertained."
    • "I love to read, meet new people, discover new music, and travel to new places."
    • "I want to be Guy Fieri, visit all the Diners, Drive-ins & Dives in every state of North America in my 1966 Ford Thunderbird. I have to buy the 1966 Ford T-bird first; however!"

     

  • Kim Arvin

    Personal Lines CSR
    Office: 605-274-2627
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Kim is from Minnesota and has spent the last 11 years in South Dakota. Kim has been married since 2005 to her husband Wes. They have one son Austin, who is a student at USD.

    Kim worked for a banking software company prior to becoming a team member with McKinneyOlson Insurance in April 2014.

    Kim works in the personal lines department of McKinneyOlson, quoting, selling and servicing all lines of personal insurance.

    Fun Facts About Kim:

    • "I love spending time with my family and friends"
    • "I enjoy riding our Harley Davidson"
    • "I enjoy going camping"
    • "I have one dog, Baley, a black lab"
    • "I am a Vikings fan"
  • Debbie Mader

    Personal Lines CSR
    Office: 605-274-2611
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Debbie started her career in the local bank in Colton, SD. She worked her way into the insurance field and became licensed in 1988. She has continued to work with personal lines insurance throughout the years.

    Debbie started working at McKinneyOlson Insurance in March 2005. Her focus is servicing and quoting personal lines customers. She enjoys the daily variety and challenges that come along with the insurance field.

    Debbie and her husband, Ken, live on the family farm and have 2 daughters. Debbie enjoys quilting, playing the piano and riding her 4-wheeler. They have owned sprint cars for many years and enjoy dirt track racing.

    Fun Facts About Debbie:

    •  "I love to quilt."
    • "I enjoy playing piano."
    • "We have owned sprint cars for over 20 years and love dirt track racing."
    • "I ride my 4 wheeler every day."
    • "We live on the family farm which includes custom cattle feeding and crop farming."
  • Tina Ferguson

    Personal Lines CSR
    Office: 605-274-2621
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Tina is a South Dakota native that graduated from the University of South Dakota with a Bachelor's degree in Business Management. She completed a year of underwriter training with The St Paul Fire & Marine Insurance Company in Denver, CO in 1981. Prior to moving back to South Dakota she worked for Ross Insurance Agency in Lancaster, PA in their property insurance department for 5 years.

    Tina starting working in the personal lines department of McKinney, Allen & Associates in 1989. Since our companies merged into McKinneyOlson Insurance she has continued to service our customers with their home, auto, umbrella, & specialty lines insurance. She brings a wealth of information and experience to our personal lines department.

    Tina has two children, three grandchildren and three granddogs.  Tina is one of seven children and grew up in Dimock, SD. She loves to bake and do crossword puzzles. She also enjoys spending time with her family and friends here in South Dakota and across the United States.

    Fun Facts About Tina:

    • "I love to bake."
    • "I like antiques."
    • "My favorite sport is fast-pitch softball."
    • "My ideal vacation is hiking in Yellowstone National Park."
    • "I hate shopping of any kind."
    • "I'm from a family of 7 children."
    • "I love to watch the Food Channel"
    • "I'm a neat freak"

     

  • Heidi Welbig; CISR, CPIW

    Personal Lines CSR
    Office: 605-274-2612
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Heidi has been in the insurance business for 20 years and joined The Olson Group, now MckinneyOlson Insurance in 2005. She has earned the CISR and CPIW designations.

    Heidi works in the personal lines department of McKinneyOlson, quoting, selling and servicing all lines of personal insurance.

    Heidi is a native of Dell Rapids, SD. She is married with two daugters in college.

    Fun Facts About Heidi:

    • My husband and I are now empty nesters!"
    • "I love to travel and vacation. The Black Hills of SD and Mexico are my favorite places."
    • "I love brownies and peanut butter!"
    • "I love to bake and entertain for family and friends."
    • "Fall is my favorite time of year."
  • Darla Wofford

    Business Manager
    Office: 605-274-2620
    Fax: 605-339-3400
    7001 S Lyncrest Place Ste 102
    Sioux Falls SD 57108
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    Originally from Salem, SD, Darla holds an Associate of Arts degree from Augustana College in Sioux Falls. Her past experience includes working nine years in the financial investments industry.

    Darla has enjoyed working in the insurance industry since 1988 starting with McKinney Allen & Associates and continuing with McKinneyOlson Insurance. Her main responsibility involves working with the agency's financial records.

    Darla is married and has one son. Her hobbies include reading and family activities.

    Fun Facts About Darla:

    • "I like doing detailed work.
    • "I like trying new recipes.
    • "I've been married for 40 years.

Brandon Office

  • Steve Tripp

    Vice President
    Office: 605-274-2630
    Fax: 605-582-3727
    100 S Splitrock Blvd
    Brandon SD 57005
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  • Solveig Frerk

    Personal Lines CSR
    Office: 605-274-2635
    Fax: 605-339-3400
    100 S Splitrock Blvd
    Brandon SD 57005
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    Solveig started her career in the insurance industry working in employee benefits, first in Jacksonville FL for 5 years and then with a local agency in Sioux Falls for 8 years.

    Solveig has been a member of the personal lines department at McKinneyOlson Insurance since January 2011. She works out of our Brandon , SD office quoting, selling and servicing all lines of personal insurance.

    Solveig and her husband reside in Garretson, SD with their 4 children.

    Fun Facts About Solveig:

    • "I enjoy spending time with my family and chasing after my 4 children in all their events"
    • "My favorite time of the year is fall but I do love summer days at the lake."
    • "Mexican food is my favorite"
    • "I love to shop"
    • "I try to golf."